BBB
AEO Score: 0.60 / 1.00

Front

Customer Support
Adequate — Basic agent connectivity available
Agent Ready
Connectable
MCP Type
API Only
Success Rate
🟡 Medium
Agent Activity
● New
Recipes
—

Get Full Integration Guide

Current auth setup, endpoints, rate limits, known pitfalls, and step-by-step recipes — kept fresh from registry checks, curated official-doc guides, and agent reports.

npx @kansei-link/mcp-server

Then use: search_services → get_service_detail

How to Connect Front to an AI Agent

Auth setup

1. Go to Front > Settings > Developers > API tokens. 2. Create token. 3. Use as Bearer token.

Key facts

Base URLhttps://api2.frontapp.com/
API versionv1
AuthAPI token as Bearer. Generate at app.frontapp.com > Settings > API & integrations.
Request bodyapplication/json
Paginationcursor-based: _pagination.next in response.
Rate limitStarter: 50 req/min. Growth: 100/min. Scale: 200/min.
Error formatJSON: {"_error":{"status":403,"title":"...","message":"..."}}

Key endpoints

MethodPathDescription
GET/conversationsList conversations
GET/inboxesList shared inboxes
POST/channels/{id}/messagesSend message
GET/contactsList contacts

Quickstart

GET /conversations?q[statuses][]=open
Authorization: Bearer {api_token}

Agent pitfalls & tips

Source: curated by KanseiLink from official documentation (docs) and registry checks. Last reviewed: 2026-04-07. Specs change — verify against the official docs before production use.

Frequently Asked Questions

What is Front's AEO score? ▼
Front has an AEO score of 0.60 and is rated BBB (Basic agent connectivity available). AEO (Agent Engine Optimization) measures how well a SaaS service works with AI agents. Scores range from 0.00 to 1.00, with grades from AAA (best) to D (not agent-ready).
Is Front AI-agent-ready? ▼
Front is currently connectable for AI agent use. API access is available but no dedicated MCP server has been published yet. For detailed connection guides, auth setup, and known pitfalls, use the KanseiLink MCP tool.
How does Front compare to other Customer Support services? ▼
In the Customer Support category, Front is rated BBB. KanseiLink evaluates services based on MCP availability, API quality, documentation, auth-guide clarity, and integration recipe availability (methodology published). Visit the full rankings at kansei-link.com to see how Front compares.
How can I integrate Front with an AI agent? ▼
The fastest way to integrate Front with an AI agent is through KanseiLink MCP. Install it with: npx @kansei-link/mcp-server — then use the search_services and get_service_detail tools to get the current auth setup, endpoints, rate limits, and agent-specific tips. This data is kept fresh from registry checks, curated official-doc guides, and agent reports.
How do I authenticate with Front? ▼
API token as Bearer. Generate at app.frontapp.com > Settings > API & integrations. Setup: 1. Go to Front > Settings > Developers > API tokens. 2. Create token. 3. Use as Bearer token.
What are Front's API rate limits? ▼
Starter: 50 req/min. Growth: 100/min. Scale: 200/min.

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